so pleasing to report that there are still honest
people in the world as well as on the internet.
October 12, 2011, discovered to my fury that
someone had used one of my illustrations on
a CD cover for sale on a website from India.
Initially, though figuring this a losing proposition
on top of the theft, I sent a scathing email message
to the site. Documented the theft with the original
and stolen (and slightly Photoshopped) images.
on top of the theft, I sent a scathing email message
to the site. Documented the theft with the original
and stolen (and slightly Photoshopped) images.
 |
| ⓒCarolyn Croll 2011 |
Expecting no response, imagine my surprise upon
receiving not only a reply, but an apology
and immediate offer to pay for the art usage,
remove the CD covers in question and investigate
the art agency involved.
and immediate offer to pay for the art usage,
remove the CD covers in question and investigate
the art agency involved.
And only 2 days later, agreement reached.
Payment by PayPal and they have dropped the errant
Payment by PayPal and they have dropped the errant
agency responsible for the entire issue.
http://www.superaudio.in/
In today's world this is such a heartwarming
and encouraging experience. A conscientious
online merchant in a faraway jurisdiction.
and encouraging experience. A conscientious
online merchant in a faraway jurisdiction.
The Internet providing the means of instant
communication and solution.
Remembering when just ordering a book from
communication and solution.
Remembering when just ordering a book from
London or Amsterdam required an international
banker and the better part of a year between
ordering and receiving.
banker and the better part of a year between
ordering and receiving.
That is such an encouraging story and very happy you were satisfied with a settlement and hopefully credit for the illustration (which is lovely). There are professionals out there weeding out the unethical, yea!!
ReplyDeleteOh, I just love happy endings!
ReplyDeleteI hope they hire you to do some new work for them!
ReplyDeleteThanks for your good wishes, all.
ReplyDeleteThis has been a very interesting experience
on several levels. Firstly, that I had no expectation of
a response, let alone an apology and any compensation. Teaching me not to assume anything.
It also, once again, taught me that speaking up and asking for your rights is much better than accepting injustice. Also, hoping it doesn't happen again. ;~)